Your safety and security should never be compromised and must be protected. When you’re locked out of the house or need a key cut, you need a professional that you can trust. So how can you tell the difference between a trustworthy locksmith and a potential fraudster? It’s all about professionalism.
Look for accreditation
Make sure they are members of an accredited Australian organisation, i.e. The Locksmiths Guild of Australia (LGA) or Master Locksmiths Association of Australia (MLAA). Members of these organisations are, inter alia, required to have police clearance and have achieved competence in the trade and are governed by a code of practice.
Ask for a cost estimate over the phone
A competent locksmith should be able to give a good estimate of the cost of most jobs if they ask the right questions and always confirm the total cost of the job when the they arrive before they start work.
Badges and uniforms for easy identification
Does they have a properly sign written service vehicle and wear a distinctive identifying uniform and identity badge? Avoid engaging anyone who purports to be a locksmith who cannot identify themselves properly.
Get an itemised invoice
Make sure you get a properly itemised invoice/receipt for work done which includes the business name, address and telephone number. This document is important for any follow-up or warranty claim on the work performed.